Introduction
At Vortex Dynamics Solutions, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect various types of information to provide you with the best service possible, including:
- Personal Information: This includes your name, email address, phone number, and any other information you provide to us when registering, subscribing to our services, or contacting us.
- Usage Data: We collect information about how you interact with our website, including your IP address, browser type, and the pages you visit. This helps us improve our website and services.
- Payment Information: When making purchases, we collect payment information such as credit card details or other financial data to process transactions securely.
How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain our services.
- To communicate with you, including customer support, updates, and promotional content (if you’ve opted-in).
- To monitor usage and improve our website and services.
- To process payments and transactions.
- To prevent fraud and ensure the security of our services.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted partners or service providers who assist us in delivering our services, processing payments, or conducting business operations. These partners are required to keep your information confidential.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or destruction. While we strive to secure your data, please note that no method of online transmission is 100% secure, and we cannot guarantee the absolute security of your information.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your user experience, analyze site traffic, and tailor content to your interests. You can control cookie settings through your browser’s preferences.
Your Rights
You have the right to:
- Access and correct your personal data.
- Request the deletion of your data.
- Object to or restrict the processing of your data.
- Withdraw your consent for processing (where applicable).
- Lodge a complaint with the relevant data protection authority.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect as soon as it is published. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Vortex Dynamics Solutions
P. O Box 24,
Bende Road, Olympia Park,
Lusaka, Zambia.